Top 10 Fixes for Wii U Freezing, Errors, Can't connect to eShop, Nintendo Land Freeze, No LED light, and more



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Over the last year, the Wii U has become a very popular console. Despite fierce competition from Microsoft and Sony, Nintendo found a niche of gamers that prefer their console and the style of their games.

With any console, there are technical issues that can prevent users from playing their games. Read on for some of the more popular issues on the Wii U and some tips on how to fix them.

1# Failure to log in with existing Nintendo ID after update

FIX – There isn’t one. Well, there isn’t anything that you can do anyway. When this happens, it is a sign that the servers are overloaded because everyone is updating, and that is why you cannot sign in. Just wait a few hours and then try again.

TIP – Wait a few days before you do the software update.

2# Wii Games are not working properly on the Wii U

FIX – Wii games are only playable on the Wii U with a Wii remote. They will not work with the Wii U game pad.

3# The Wii U does not recognize an external hard drive

FIX – Nintendo recommends that you only use external hard drives with an AC connection. The Wii U will not recognize a USB thumb drive.

4# Issues with loading the YouTube App

FIX – Nintendo are currently working on a fix for the YouTube app as it currently hangs in the loading stage. In the meantime, they are suggesting that users use the web browser for YouTube

5# Nintendo Land Freezes on the load screen

FIX – Delete Nintendo Land’s update data and then set the Miiverse to English only and you should notice that Nintendo Land loads fine after that.

6# Can’t connect to the eShop on Wii U after sync of account with 3DS

FIX – This is not something that you can fix. The eShop servers are probably down and it is just a coincidence that you have synced the account. Wait a few hours for the eShop to go back online. If the problem persists, you might have to contact Nintendo.

7# Error Code 102-2501

FIX – This error code means that your Wii U account has been deleted. People that have bought second hand consoles might experience this when the original owner wants their ID transferred over. Yours might be sent instead. Just contact Nintendo and they will transfer your ID back to you.

8# Wii U Gamepad won’t turn on or charge

FIX – This is a common issue with Wii U game pads and often occurs when it has been left on charge for too long. The fix is to unplug it for 15 seconds and then try again. If that doesn’t work, unscrew the back of the pad and unplug the battery for a minute. Plug the battery back in and it should work. This also works for battery drainage problems.

9# Wii U freezing when loading certain games

FIX – To fix this, you need to delete the game update and then re-download the game. Do not delete the save data as this will delete your progress within the game.

10# Wii U suddenly turning off with no LED Light

FIX – This is a problem with the AC adapter. Try the AC reset where you unplug from the wall and the console for 10 seconds, plug it back in and see if it works. If not, you will need to ask Nintendo for a replacement AC adapter.

We hope that this troubleshooting guide helped you have a smoother Wii U experience. If you continue to experience issues with the console, we encourage you to discuss in the comments section below.


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  • Joshua

    Actually for number 3, I use to USBs for my Wii U but they are the USB 2.0. One of my USBs downloads slower than the other but they work .

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  • Happens to me a problem that I can not find solution, error 170-0001, the WiiU crashes when I browse for a few minutes in eshop = (

  • Ryan

    Thanks for the information Marco. Your tip #5 helped me. I was getting a 106 error code & told to call support. Nintendo’s support person’s only solution was to have me send the console to them to fix. Of course it would have cost. It was the worst attempt at troubleshooting while immediately guiding towards an unnecessary repair. Nintendo should embarrassed!

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