Top 10 Fixes for Middle-earth: Shadow of Mordor Crashes, Errors, Won't start, Black screen, Config, Nvidia SLI, DX11 support, HD textures, Slow mouse



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The new RPG title developed by Monolith Productions has finally been released this Tuesday, 30 September 2014. The game Middle-earth: Shadow of Mordor brings you a large open world free to explore based on Middle-earth, a fantasy world created by J.R.R. Tolkien. The graphics are amazing, and the storyline is heavily influenced by the players choices thanks to the revolutionary Nemesis system, allowing the players to create their unique stories and experiences as they go along. Nothing less was expected from Monolith Productions, a Washington game developer, who already proved their experience in RPG titles in the past. However the final results upon Shadow of Mordor’s release reminds us once again that even the most experienced developers can find it hard to create a perfect product that would run smoothly at first try. Until the developers release patches that would solve the problems the player community has encountered while running this game here is a list of things you can do yourself to make running the game a little easier and your gaming experience smoother.

Top 10 Fixes for Middle-earth: Shadow of Mordor Crashes, Errors, Won’t start, Black screen, Config, Nvidia SLI, DX11 support, HD textures, Slow mouse

1. Stuck downloading Shadow of Mordor

It’s very frustrating when the game you spent your hard earned money on stops downloading at 99%. Having this happen that late into the download might make you think that the developers have done it on purpose to mess with you. However this is not a real problem. The game appears to be stuck on 99% but is actually working properly and takes about 20 minutes to make that 1% step. Don’t be impatient and don’t restart the download. Wait it out.

2. Can’t start the game, Crashes on start

After waiting for the 30 GB download, and the installation of your new game the last thing the players expect is not even being able to start the game. You have installed your game on Steam and eagerly pressed the play button but unfortunately nothing is happening. Don’t lose your nerves just yet, there is a solution to the problem.

  1. Go to documents/WBgames/Shadow of Mordor
  2. Create three notepad files, game.ini, render.cfg and setting.cfg
  3. Paste the following lines in the appropriate file:

In render.cfg:

“Render.Setting.AmbientOcclusionQuality” “0.000000”
“Render.Setting.AspectRatioLock” “1.000000”
“Render.Setting.AutoDetectedGPURating” “4.000000”
“Render.Setting.AutoDetectionVersion” “1.000000”
“Render.Setting.DepthofFieldToggle” “1.000000”
“Render.Setting.FrameRateLimit” “2.000000”
“Render.Setting.LightingQuality” “2.000000”
“Render.Setting.MeshQuality” “3.000000”
“Render.Setting.MotionBlurQuality” “0.000000”
“Render.Setting.OITToggle” “1.000000”
“Render.Setting.ShadowQuality” “2.000000”
“Render.Setting.TessellationToggle” “1.000000”
“Render.Setting.TextureFiltering” “3.000000”
“Render.Setting.TextureQuality” “3.000000”
“Render.Setting.VegetationQuality” “4.000000”

In game.ini:

[Game]
Build=Build 1636

In settings.cfg:

“DeviceAdapter” “0.000000”
“DeviceOutput” “0.000000”
“ScreenHeight” “1080.000000”
“ScreenWidth” “1920.000000”
“UIHeight” “0.000000”
“UIWidth” “0.000000”
“VSyncOnFlip” “0.000000”
“Windowed” “0.000000”

3. Shadow of Mordor Crashes after pressing play

Finally you press play effectively, but the game crashes after five minutes or even less. Creating files mentioned in the problem above usually fixes this problem too, however if it doesn’t, try moving the folder “Shadow of Mordor” including the three files from “WB games” to the desktop. That could fix the problem.

4. The game doesn’t recognize your Nvidia graphics card

All you have to do if you encounter this problem is add ShadowofMordor.exe to the Nvidia control panel:

  1. Open the Nvidia control panel and go to 3Dsettings/Program Settings/Add
  2. Then go to Steam/SteamApps/Common/ShadowofMordor/x64/shadowofmordor.exe
  3. Don’t forget toupdate your drivers

5. Graphic bugs

The game demands a lot of VRAM. A lot! If you want to run it on ultra settings, follow our HD textures guide here.

6. The dual monitor glitch, won’t work

How long has it been since you updated your graphics card? Remember the game is brand new, so in order to run it, your software might need renewing too. Updating your graphics card should do the trick.

7. Working SLI profile (Only for Nvidia users)

  1. Go to the Nvidia inspector
  2. Select Middle-earth: Shadow of Mordor
  3. Go to add application and add Shadow of Mordor from your browser to the current profile
  4. Select Fear 3 on SLI bits Compatibility bits and hit apply

8. Black screen issue

Enable V-sync and Triple buffering in Nvidia control panel and turn off Tessalation in game options. This should fix the problem.

9. DirectX11 features not supported by the installed video device

Make sure to disable any onboard video cards in your bios. The procedure is slightly complicated, but should not be an issue. Enter the BIOS upon restarting your PC and find the appropriate settings in the Video Configuration options. Solving this problem will be different on most personal computers, so don’t be embarrassed to consult somebody with more expertise than you. Or just ask google.

10. The mouse problem

If your game starts slowing down when moving the mouse cursor try turning off “order independent transperancy” and vsync, or enabling a 60 fps frame cap via the video settings in-game.

It’s not unusual for new games to exhibit strange behaviour in the first few days after release. The developers are working hard to fix all the problems the community experienced in the first few hours of playing. You can get involved in solving Shadow of Mordor’s many issues yourself and help by posting your experiences, problems, and solutions in the comments section.


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  • Andrew

    So I followed to the steps (3 files) for crashing on start, but the game still won’t start 🙁 yes, theyre the right file type and that all. maybe its a permissions issue since i created the files myself, not the installer?

    any other ideas?

  • Connor

    I have the issue listed at #2, but I don’t have a WBgames folder anywhere on my computer. I was wondering if anyone knew a fix.

    • Marcin

      Did you check your SteamAppscommon folder?

    • pedro

      I have the same issue, i don’t have this WBgames file on my computer, i created it on the same location with the 3 files… but still nothing happens when i double click the icon.

  • Marcin

    So I seem to have the dual monitor glitch. My rig is pretty good (i7-2600k, 16gb ram, gtx670 4gb + 560ti) I didn’t install HD texture pack and the game is unplayable – when I face certain directions, the second, smaller picture-in-picture appears in the right corner surrounded by a blurred ghostly artifact. I can still move, fight etc. but every hud element gets moved to this smaller screen not to mention It takes up about 25% of my screen. Any ideas on how to fix it?

    • FDisk

      Disable 3D vision in nVidia control panel.

    • Ben Whiniger

      How about you shut your brown mouth you fucking retarded, cotton-picking, ass-raping, jewelry-stealing, Welfare-living, wife-beating, basketball-playing, watermelon-eating, black-as-coal nigger! You fucking KFC-eating, gang-banging, cracker-hating, biscut-lipped ebola-ridden shitskin! Why don’t you go back to Africa and worship Treyvon Martin? Why don’t you leave us normal people alone? Why do you have to be niggering the whole country up to the point where good, honest people like George Zimmerman are forced to take matters into their own hands? Have you ever even thought what your kind is doing to this country? maybe our economy wouldn’t be so bad if we didn’t have coal-black nig-nogs sitting around living off of Welfare and food stamps. I think that we should let all you tar monkeys starve because you don’t have any money to buy KFC or watermelons. I think that we should kill Obama and all his baboon family members and put a real, christian man into office. Africoons like you only have one place in America: hanging from a tree.

    • Jusemi

      I also got that problem (i5-3470s, 8gb, gtx670 2GB alone), yet i would be interested in playing with 3D-Vision. The helix mod doesn’t really help. http://helixmod.blogspot.co.at/2014/11/middle-earth-shadow-of-mordor-dx11-3d.html (well using Version 0.99.4 i got that pip playing at 2D too – playing 3D i got gray shadows – using .99.20 from forum the game doesn’t start till menue, yet i hear sounds after ~3min). I already tested a lot and am out of ideas.

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  • Guys if you are still encountering errors try this tutorial on youtube:
    http://www.youtube.com/watch?v=MGZZOEfT5Zc

    • Mike

      Thank you kevin, that tutorial fixed my game not loading error!

    • Josh05

      Video was taken down! Anyone know where else? (since Mike said it fixed his!)

  • Toby

    I’m experiencing error #2 as well, but after having completed the steps, the game still won’t start. Even tried moving it to the desktop like #3 suggested. Still nothing. Any advice?

  • eric

    Anyone else get the problem where the missions, (SPOILER), after you free Ratbag are “locked” or not “fully installed”?? It’s kind of annoying and have no idea why I can’t just continue the story

    • yah, we have the same problem dude

  • evan

    When I try to open the game, it minimizes and wont open, I’ve added it to my nvidia control panel, but my nvidia geforce experience says that the game “Cannot be optimized”

  • Chris

    Just pasting the (#2) the lines wont work you will need to manually change the quotation marks from curly ones to straight.

    • loki

      still wont work

    • Ruairi

      done that, still wont work

  • Ghongo

    Ok. So first the game would just not load when I klicked the .exe file, then I did step 2 but replaced the ” with ” and now the game starts but it freezes in a black loading screen… anyone know what to do?

  • Hiskus

    So, when I launch the game, I get the logos, and the starting title cinematic, wich fades, then I got a bit of music, then nothing happens. Music is cut, and I can’t alt tab to desktop or close session, or whatever. Then I tried doing it in windowed mod, it does the same, as soon as the logos and title logo diseappear, games just crashes. Any help ?

    • Woog

      I have same problem. 🙁

  • Ruairi

    does anyone know if i have to change the contents of my file to match my settings, resolution for example?

    • Ruairi

      that is the files from (#2)

    • Ben Whiniger

      How about you shut your brown mouth you fucking retarded, cotton-picking, ass-raping, jewelry-stealing, Welfare-living, wife-beating, basketball-playing, watermelon-eating, black-as-coal nigger! You fucking KFC-eating, gang-banging, cracker-hating, biscut-lipped ebola-ridden shitskin! Why don’t you go back to Africa and worship Treyvon Martin? Why don’t you leave us normal people alone? Why do you have to be niggering the whole country up to the point where good, honest people like George Zimmerman are forced to take matters into their own hands? Have you ever even thought what your kind is doing to this country? maybe our economy wouldn’t be so bad if we didn’t have coal-black nig-nogs sitting around living off of Welfare and food stamps. I think that we should let all you tar monkeys starve because you don’t have any money to buy KFC or watermelons. I think that we should kill Obama and all his baboon family members and put a real, christian man into office. Africoons like you only have one place in America: hanging from a tree.

  • I’m having an issue on the pc, I can’t walk, it does the animation but I don’t go anywhere. Occasionally I can sprint short distances but that’s not enough to get around. It’s like there’s invisible walls everywhere.

  • Marcters

    Hey guys i found this tutorial on youtube and it fixed my game not loading error and now i can start the game.Maybe it will work for you too.Here is the link:
    http://www.youtube.com/watch?v=W7mIi05dUtc

  • Bjørnar

    I did #2. #3. and i tried to run the game as administrator but nothing worked-.-

  • OLD

    Soooooo I can’t find the WBgames document folder for fix #2. I don’t have the steam version so its not in steamapps. What the hell do I do.

    • Reiji

      It should be in C:/User/yourusername/My Documents/WBGames

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  • Huge menu problems using multi GPUs with crossfire enabled. Still looking for a solution. https://www.youtube.com/watch?v=Yap9QqwtY0g

  • Alexander

    i can’t run my controller with x360ce with this game and i already tried everything suggested on the internet any fresh ideas?

    • Ben Whiniger

      How about you shut your brown mouth you fucking retarded, cotton-picking, ass-raping, jewelry-stealing, Welfare-living, wife-beating, basketball-playing, watermelon-eating, black-as-coal nigger! You fucking KFC-eating, gang-banging, cracker-hating, biscut-lipped ebola-ridden shitskin! Why don’t you go back to Africa and worship Treyvon Martin? Why don’t you leave us normal people alone? Why do you have to be niggering the whole country up to the point where good, honest people like George Zimmerman are forced to take matters into their own hands? Have you ever even thought what your kind is doing to this country? maybe our economy wouldn’t be so bad if we didn’t have coal-black nig-nogs sitting around living off of Welfare and food stamps. I think that we should let all you tar monkeys starve because you don’t have any money to buy KFC or watermelons. I think that we should kill Obama and all his baboon family members and put a real, christian man into office. Africoons like you only have one place in America: hanging from a tree.

  • DrR1pper

    Here is the initial game start up crash (BEX64) solution: http://www.youtube.com/watch?v=0NYJNF45jhI#t=26

    It’s the same as the initial 3 file creation in this tutorial only the settings.cfg file has different options selected and it did the trick.

  • The Dude

    I encountered a problem with my mouse. For some reason, some functions of it just stopped working. It worked in the menus just fine, so it isn’t a hardware issue, but in the actual game anything controlled by the mouse didn’t work. I tried unplugging it and plugging it back in, but that didn’t do anything. I even tried to see if my trackpad (I’m using an Alienware laptop) could emulate the mouse in the game, but it couldn’t.

  • it s good ?

  • maxmos

    when i click setup.exe ——–> the file or directory is corrupted and unreadable

    please some one help me in this proplem

  • phrozencypher

    If you are like me and tried fixing the Crash at Startup problem you may have seen a potential solution floating around the net that suggested creating the game.ini, render.cfg, and settings.cfg files in the Shadow of Mordor directory in Documents/WB Games folder. The solution did not work for me and I believe it is because the text was incomplete. I took the three files from a working installation on my brothers PC and copied them into the My Documents/WB Games/Shadow of Mordor folder and the GAME FINALLY LAUNCHED!!!

    Here is the contents of all three files. Create these in Notepad and put them in the folder. Let me know if this works for you.

    game.ini
    [Game]
    Build=Build 1636

    render.cfg
    “Render.Setting.AmbientOcclusionQuality” “3.000000”
    “Render.Setting.AspectRatioLock” “1.000000”
    “Render.Setting.AutoDetectedGPURating” “1.000000”
    “Render.Setting.AutoDetectionVersion” “1.000000”
    “Render.Setting.DepthofFieldToggle” “1.000000”
    “Render.Setting.FrameRateLimit” “1.000000”
    “Render.Setting.LightingQuality” “2.000000”
    “Render.Setting.MeshQuality” “3.000000”
    “Render.Setting.MotionBlurQuality” “2.000000”
    “Render.Setting.OITToggle” “1.000000”
    “Render.Setting.ShadowQuality” “3.000000”
    “Render.Setting.TessellationToggle” “1.000000”
    “Render.Setting.TextureFiltering” “3.000000”
    “Render.Setting.TextureQuality” “2.000000”
    “Render.Setting.VegetationQuality” “4.000000”

    settings.cfg
    “DeviceAdapter” “0.000000”
    “DeviceOutput” “0.000000”
    “ScreenHeight” “1080.000000”
    “ScreenWidth” “1920.000000”
    “ScreenX” “600.000000”
    “ScreenY” “300.000000”
    “UIHeight” “0.000000”
    “UIWidth” “0.000000”
    “VSyncOnFlip” “0.000000”
    “Windowed” “0.000000”
    “WindowHeight” “480.000000”
    “WindowWidth” “720.000000”

    Create these files in notepad and put them in your My Documents/WB Games/Shadow of Mordor folder.

    • Alexlargo

      IT WOOOOOORKS !! THANK YOU VERY MUCH MAN!!

  • mohan

    i install Middle-earth Shadow of Mordor and open game and play 2 minutes game crash how fix this plz help me

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  • elfone

    I cannot continue to play story mode (PS4- after the latest update installation)
    It says: “you cannot start the save slot until the required content has been installed” What’s the required content? After the latest update installation, i’ve faced this issue. “Continue story mode” option is locked now. How can I fix this?

  • Rodri

    Thanks man, the 2nd step worked (Y)

  • madan

    thanks its working……

  • Joshua Mattai

    I can’t move my cursor to select the appropriate captain in the “spirit of Mordor” story arc. Help please!!