Hand of Kul formerly known as Ascend New Gods is a free to play game for the Xbox 360 and PC. It was shown at the electronic entertainment expo in 2012 during Microsoft conference, and is finally available to download in Steam as a free-to-play title. Here is a list of some of the known bugs and how to fix them if you come across any.
5 Ways to Fix Ascend: Hand of Kul Crashes, Service Not Available, Cannot Display Video, Minimize Crash, Stuck Characters
1# Service Not Available
When starting the game sometimes it says service not available, here is a fix that gets the game back working: Go into your steam folder and search “Game.exe”. You will then want to open the file properties of Game.exe and then enable always run as administrator. Save it and then go back into your steam to run the game.
#2 No Display or Black screen
This error happens when running the resolution to high, with the prompt “cannot display the video, please change computer display.” Also, users have reported that they could only hear sound and no image.
To easily fix this problem you just press alt+enter to activate windows mode and you should be able to change your resolution from the settings.
#3 Minimize Causes the Game to Crash
When I minimize the game it crashes for no reason.
At the moment because the game is in early beta, there is only one way to fix this issue mentioned previously: press alt+enter to run it in windows mode, so that you can access other things on your computer without the game crashing.
#4 Servers Down Issue
A lot of people are complaining about the servers going down, this is a very common problem and its easy to fix.
The best way to fix this issue is to temporarily turn off your anti-virus program. If that fails then you would want to try disabling/re-enabling your LAN adapter and restarting your internet modem / router.
#5 Character Getting Stuck
Characters are reportedly getting stuck on the first mission just after you kill the beast to take over the temple. Some users have managed to kill the beast and then their character has got stuck between rocks.
To fix this issue you can do one of the following things: first, you can use your map and warp to somewhere you have been before, or you can restart the game and then press continue from sanctum and then this will have your god warped to the current quest.
That’s it for our quick and comprehensive guide to fix Ascend: Hand of Kul crashes, errors, connection issues, and glitches. Most bugs are in-game bugs that will be fixed by the team who are working on the game during the current beta phase. If you continue to experience bugs, crashes, and errors we encourage you to comment in the section below.