With the worldwide release of Windows 8, millions of users will now be using Microsoft’s biggest OS refresh since ’95. New Operating Systems aren’t necessarily precision science as we all know it, so our Crash Wiki team has compiled a list of the most popular Windows 8 crashes from both the release preview and the final release, including all possible solutions we found online. We do hope this helps a lot of users as they get their hands on Windows 8, and we’d like to get your feedback in the comments section below if there are any other problems or solutions we could include here.
Fix Windows 8 Crash Errors, Freezing, Music App Crash, Black Screen, Skype Crash, IE10 Crash
How to disable Metro UI on Windows 8
In Windows 8 (from the Consumer Preview up to the final release), there is no known way built-in to disable the new “Modern” UI.
If you feel comfortable using third-party programs and hacks to get rid of (or minimize the use of) Modern UI, you can try:
- Start8, which will give you a start menu (you can choose between a Windows 7-style start menu or a Modern start menu) and allow you to bypass the Modern UI Start Screen altogether, but it won’t altogether disable Modern UI, since you’ll still be able to access the charms bar and the Modern UI task switcher.
- You can use this Classic Shell skin to get a close-enough replica of the Windows 7 Start Menu. This will not disable any part of Modern UI, nor will it boot you directly into the Desktop, but it will give you a Windows 7-style start button and menu.
- If you would like to do away completely with Modern UI, you can use this trick, which allows you to use the Windows 7 shell (explorer.exe) in place of the Windows 8 shell. This option will send you right back to the Windows 7 experience, but remember to read the “please read” section of that post to know just what you’re getting yourself into.
How to Disable Windows 8 Lock Screen
You can use the Group Policy editor to disable the new lock screen. This won’t let you use the Windows 7 or XP login screens, but it will allow you to skip the lock (“drag up to unlock”) screen, and be sent straight to the screen where you enter your password.
Windows 8 is Slow, Freezing, Lagging
If there’s one thing Microsoft has done well in their recent Windows releases, it’s that they’ve improved the “self-healing” process of the system. If you’re experiencing a very slow Windows 8 user interface, we recommend trying the following solutions:
Solution #1: Use Systems Maintenance and Internet Connection Troubleshooter
- Press the “Windows + W” keys together.
- Now, type “troubleshooting” (without quotes”.
- Select “troubleshooting” and then select “view all” on the left hand pane.
- Now, run the System Maintenance and the Internet connections troubleshooter one by one.
Solution #2: Clean Boot state
A Clean Boot state helps us identify conflicting applications (third party programs) interfering with functioning of the application.
- Press the ‘Windows + R’ key on the keyboard.
- In the ‘Run’ window type ’MSCONFIG’ and click ‘Ok’.
- Click the ‘Boot’ tab and uncheck the ‘Safe Boot’ option.
- On the ‘General’ tab, click to select the option ‘Selective startup’, and then uncheck the box next to “Load startup items”.
- On the ‘Services’ tab, check the box next to ‘Hide all Microsoft service’, and then select ‘Disable all’.
- On the ‘Startup’ tab, click ‘Open Task Manager’. In the Task Manager window under the “startup tab”, right click on each startup item that are enabled and select ‘Disable’.
- Click ‘OK’, and then click Restart.
Step B: Enable half of the services
- Press the ‘Windows + R’ key on the keyboard.
- In the ‘Run’ window type ’MSCONFIG’ and click ‘Ok’.
- Click the Services tab, and then check the box next to ‘Hide all Microsoft services’.
- Select half of the check boxes in the “Services” list.
- Click OK, and then click Restart.
Step C: Determine whether the problem returns
- If the problem still occurs, repeat Step A and Step B. In Step B, uncheck half of the check boxes selected earlier.
- If the problem does not occur, repeat Step B and Step B. In Step B, check the remaining boxes. Repeat these steps until you have selected all the check boxes.
- If only one service is selected in the Service list, and the issue persists then, that service would be causing the issue. Go to Step F. Proceed to Step D if, the issue persists.
Step D: Enable half of the Startup items
If none of the services are causing the problem, then it is most likely that the startup items are causing the issue.
Step E: Determine whether the problem returns
The method of identifying a faulty startup item is similar to identifying a faulty service. The only difference being that the, “Hide all Microsoft Services” box should not be checked.
Step F: Resolve the problem
Once the culprit has been identified then, you may contact the manufacturer of the service or try to resolve the issue. If none of the two methods work then, you may uncheck the box next to the faulty service or the startup item.
Step G: After you have finished with the troubleshooting, follow these steps to boot to normal startup.
- Select the ‘Windows + R’ key on the keyboard.
- In the ‘Run’ windows type ’MSCONFIG’ and click ‘Ok’.
- On the ‘General’ tab, click the ‘Normal Startup’ option, and then click ‘OK’.
- When you are prompted to restart the computer, click ‘Restart’.
Solution #3: Download and run a secure, online virus scan.
Download the Microsoft Security Scanner here.
Note: the antivirus will try to repair bad sectors on the hard drive damaged by virus. Any data present on these sectors might be lost in the process.
Solution #4: Reset the Internet Explorer settings.
- Open Internet Explorer and select “Tools”.
- Click on “Internet Options” and then select “Advanced”.
- Now, select “reset”.
- Click on “Apply and “Ok”.
Note: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature.
Windows 8 Error: Windows has stopped this device because it has reported problems. (Code 43)
This is usual a graphics driver issue, particularly ATI HD cards. Use this driver update tool.
Windows 8 Music App keeps Crashing
Apparently the Music App crash is a common event across all Windows 8 installations. To solve it, try the following solutions:
Solution #1: Try creating and testing on a new user account as your current account may be corrupt.
- Log into to an account with administrator privileges.
- Open the “Start screen” and type “Add user” (without the quotes) and select “Settings”.
- Select, “Give other users access to this computer”.
- Scroll down and select “Add a user”.
- Now, you will be prompted to enter an email address. If you wish to create a Microsoft account then, enter the email address and select “Next”.
- If not, then you would have to register and account. A confirmation email will sent to your mail. Click on that and finish the registration process.
- If you do not wish to use a Microsoft Account, then you need to select “Sign in without a Microsoft Account”.
- Now, select Local Account and enter the desired username and password.
Solution #2: Perform an SFC scan to check for integrity violations only if creating a new user account does not help.
- Press the “Windows + d” key simultaneously and then type “cmd” (without the quotes).
- Now, right click on the “cmd” icon and select “Run as administrator”.
- Type the command and hit enter- sfc /scannow
- Wait for the process to complete. Restart the computer and check.
For Mac users: Windows 8 Crashing on Bootcamp
Current version of Bootcamp currently does not support Windows 8. Our team will post more info as soon as we get more information.
For the mean time, if you are not too much after performance, you can explore running Windows 8 on a Virtual Machine (VM) on your Mac.
Skype Crashes on Windows 8
Take a backup first. Only copy main.db file and pictures folder. Instructions here.
Try uninstalling Skype with Revo (Select advanced options-remove all).
Now try reinstalling the latest Skype for Windows 8.
Popular games crashing on Windows 8
This is, after all, primarily a gaming resource, so we’d like to build a list of the most popular games that are not compatible with Windows 8. We’d appreciate if you could post these troublesome games in the comments section. Once we have a significant number, we’ll integrate them into this post for others’ reference.
Internet Explorer 10 (IE10) Crash Problems
Here are some troubleshooting steps to try:
- Look in add/remove programs to see if there are any toolbars you might have added recently and remove them.
- Try disabling any anti-virus programs as most of them are currently not compatible with Windows 8.
- Ensure that Windows Error Reporting is enabled, and Microsoft will receive the crash dump. Microsoft are actively watching the error-reporting logs and many Windows Update patches are issued on the basis of crash dumps received from WER.
How to browse the Windows App Store outside of Windows 8
It seems that Microsoft is planning to use the URL apps.microsoft.com to allow this but right now it returns an Access Denied error. However, you can still directly link to apps via a web link.
Windows 8 Error: “CPU isn’t compatible with Windows 8” and Error 0x0000005D
This sometimes also causes the HAL_INITIALIZATION_FAILED crash.
Your PC processor (CPU) must support the following features: Physical Address Extension (PAE), NX, and SSE2. Most CPUs have support for these features, so if you receive this error, it is likely because the NX feature is not enabled on your system.
Look through your manufacturer manual and see how you can enable these features through the BIOS. It’s a bit complex for some, so you may want to ask questions in our comments forum below.
Windows 8 Randomly Freezing on Laptops
Windows 8 freezing on your Asus, HP, Samsung (or any other) laptop? According to Microsoft: “This problem may occur because of an issue in the interaction between the state-machine driving dynamic tick transitions and the state-machine-driving clock rate changes.”
To fix this, install the Intel INF Update Utility downloadable here.
Error 0x8007007B when activating Windows 8
You must use your own key. To set your key just run “slui 3” from command promt or by using “Win+R”. Let us know your feedback in the comments below.
No sound in Windows 8
Currently a bug that is being addressed by Microsoft. The workaround is to put your Windows 8 to sleep and then wake it up. You should then have sound working on Windows 8.
How to shut down Windows 8
Sounds silly, but a lot of our readers were asking this.
Follow these steps to shutdown the computer in Windows 8.
- Swipe in from the right edge of the screen, and then tap Settings. (If you’re using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, and then click Settings.)
- Tap or click Power, and then tap or click Shut down.
Shut down and Restart (or Update and shut down and Update and restart) appear by default in the Power menu. You can also add other options like Sleep and Hibernate to this menu.
You should close any desktop apps you have open before shutting down your PC. This will prompt you to save any work that you might have open on the desktop.
We’d like to hear your feedback
That’s all our team could compile right now, but if you would like to contribute or share your Windows 8 problems, do post in the comments section below. We need all the feedback we could get to make this article a great resource for anyone and everyone.